Cancellation Policy

  1. Cancellation within 12 hours of purchase: You may cancel your order for any reason within 12 hours of purchase. After this time, we will be unable to process a cancellation if you order has been shipped out.
  2. Cancellation with a cancellation fee: If you cancel your order after 12 hours but before the shipment of your item, you will be charged a 0% cancellation fee.
  3. Cancellation with a refund: If you cancel your order before the shipment of your item, you will receive a full refund. If you cancel your order after the shipment of your item, you will need to return the item and pay for the return shipping. You will receive a refund minus shipping and handling charges after the item have reached us.
  4. Cancellation with a rescheduling option: If you need to cancel your order, you may reschedule your order for a later date. Please contact our customer service team to arrange a new delivery date.

 

It's a good idea to review the cancellation policy before making a purchase to ensure you understand the terms and conditions.

 

Contact us if you have any questions about our cancellation policy

📩 support@rdemall.com

☎️ +6017-8903324